I sometimes have my existing clients, can I accommodate them outside your system?
This is possible only if you have set the appropriate
cooperation mode (e.g. if you are the owner of a stellplatz or guesthouse). It is not allowed to get round the Campu.eu system if the guest has apparently found your property on Campu.eu or contacted you first with a non-binding question and the intention of paying on the spot. In these cases, it is always necessary to refer guests to make a reservation on campu.eu.
We will explain it to you by example:
Your client will come to you and you will provide them with a rental outside our system.
Meanwhile, our customer makes a reservation for the same day on campu.eu. More customers can do it in the same way. Our system tries to maintain comfort and tranquillity on the property and the number of reservations is thus very limited. Therefore, when our customer arrives at your property where they expect a free spot according to our system and the reality will be different (because you have 'your' client there), our customer will be logically angry and the whole service will not work. You must have set up a cooperation mode so that the guest can anticipate that there may be guests outside the Campu.eu system on your property (which logically may also discourage them, but it is necessary to provide guests with true information about the property) - as there may be more guests on the property than is normal for Campu.eu properties or guests who don't adhere to the Campu.eu philosophy and have not agreed to the strict
code of conduct of Campu.eu users regarding behaviour and quiet hours.
If you already have your clients, consider a suitable
cooperation mode with Campu.eu, each has its advantages and disadvantages.
Of course, we don't want to bind you and if you have, for example, a large private event on the property, you can set the property unavailability for this period and thus solve this with ease. You will not receive reservations from us for this period.
If you get round our service, we are forced to block the account of property owner (or guest) and thus prevent further use of the Campu.eu services in the future. Thank you for your understanding and fair dealing. In addition to the benefits of the whole system, we will return the favour with loving care and support.