What to do if fellow Campu.eu users are noisy or violate the rules?

As you know, we strive to ensure that the Campu.eu service is sustainable in the long term, doesn't create space for conflicts with municipalities and the coexistence of Campu.eu users with each other and with neighbours around the property is trouble-free. This can only be achieved by observing the rules with which every Campu.eu user must agree to rent the property, especially those written in the Code for Campu.eu Users. Although violations of these rules can also lead to exclusion from the service, unfortunately, sometimes there are people who interpret the rules in their own way or forget about them. Such people do not belong at Campu.eu and we are sorry if you're the one to meet them. What to do if you encounter them?

Communication
The basis of proper interpersonal relationships is sufficient communication. What some may consider to be a perfectly fine behaviour, others may see differently - everyone has a different limit and it's difficult to objectively determine it, but the impression of tranquillity on the property can be spoiled by just one noisy conversation. First of all, try to have a decent conversation with other Campu.eu users about whether it would be possible to reduce noise (or other violations of the rules) and thus comply with the rules with which they had to agree to rent the property. We understand that confronting strangers may not always be pleasant, but if the response to a decent behaviour is not decent enough, it's a sign that such people have nothing to do at Campu.eu and your complaint is justified. For decency is an essential quality of the Campu.eu user.

Owner
If there is no way to talk with problem people on the property (this is especially true if they're having a party with a lot of alcohol), you can try to contact the property owner to see if they will help you. As the owner of the property, they have the right to expel guests who violate the rules, even under threat of calling the police.

Campu.eu
If your stay on the property with the disturbers is unbearable and the problem can't be resolved, we will refund you for your stay. Subsequently, we will try to make sure that these people can no longer use Campu.eu. For these purposes, it is good to note any details to help us identify such group. You can look at the page with information about your trip to know who is on the property with you and try to guess who they are.

You
We created Campu.eu to allow people to travel to find tranquillity, peace, away from noisy, crowded campsites. So we want to make sure that this is exactly what the guests will find on the property. On the other hand, we don't want this effort to become a witch hunt and create an atmosphere of fear that someone might not like your activities. Therefore, try to approach everything "with reason" and not to look for violations of the rules behind every activity; also if you have the impression that some of your activities may be annoying, ask your neighbours if they are okay with it.